My Policies

Client Confidentiality

I am dedicated to prioritizing the privacy and confidentiality of my clients. I understand the sensitive nature of the information shared during our sessions, and I am committed to maintaining the utmost discretion and confidentiality.

I adhere to strict professional standards and ethical guidelines to ensure that all client information remains confidential. This includes any personal details shared during consultations, treatment sessions, or through our website.

I guarantee that:

  1. All client information shared with me will be kept strictly confidential.

  2. I will not disclose any personal or sensitive information to third parties without explicit consent from the client.

  3. I use secure systems and protocols to safeguard client data collected through my website and during appointments.

Cancellation Policy

24-hour cancellation policy

I understand that sometimes unforeseen circumstances arise, and you may need to reschedule or cancel your appointment. However, as a courtesy to me and other clients, I kindly request that you provide at least 24 hours' notice for any changes to your scheduled appointment.

Cancellation procedure:

If you need to cancel or reschedule your appointment, please contact me at least 24 hours in advance.

You can cancel or reschedule your appointment by calling me at 360-721-5301 or emailing me at sorayabodywork@gmail.com.

If you cancel within 24 hours of your scheduled appointment, a cancellation fee will apply.

Cancellation fee:

If you cancel your appointment within 24 hours of your scheduled time or fail to show up for your appointment without prior notice, you will be charged a cancellation fee.

The cancellation fee will be 50% of the missed treatment.

Exceptions:

I understand that emergencies and unforeseen circumstances may arise. In such cases, please contact me as soon as possible, and I will do our best to accommodate your situation.

Late arrival:

If you arrive late for your appointment, your session may be shortened to accommodate other clients' scheduled appointments, and you will be charged the full appointment fee.

Thank you for your understanding and cooperation. If you have any questions or need further clarification, please don't hesitate to contact me.